Take the Family Dollar Customer Satisfaction Survey

If you have recently shopped at Family Dollar or are planning on shopping there in the near feature then you may have an opportunity to take their customer satisfaction survey and get entered into the Rate FD Sweepstakes for a chance to win $1000.

The Family Dollar Store greatly appreciates your feedback through their customer satisfaction survey and as a thank you they offer you an excellent chance at winning a great prize. They company takes all consumer input seriously in an effort to provide you with a better shipping experience.

Like other surveys for various companies the RateFD.com survey is available to those who in one of 3 ways.

  • By being invited by a participating client of the sponsor, who will give you a survey response card from their participating location.
  • Purchasing something from one of their stores and receiving a survey invitation code on your receipt
  • By receiving an email invitation to take the survey

Our Family Dollar Survey Guide to www.RateFD.com

In order to take the Family Dollar Customer Feedback Survey and be eligible to win any of the prizes you must meet the following eligibility requirements.

  • This survey is open to citizens of the United States, Puerto Rico, Canada, United Kingdom, Republic of Ireland, Germany, Denmark, Honduras, Republic of Korea.
  • You must be at least 18 years of age, 20 if you are a resident of Korea.
  • Must be able to answer the survey in either English or Spanish.
  • You can enter to win once per day provided that you have a receipt with a new survey code each day.
  • Prizes will be sent to the winner 60 days after the draw date.

Step-by-Step www.RateFD.com Survey Instructions

Step 1: You either need to make a purchase at a participating store and keep the receipt or have a receipt from a recent visit. It is essential that you have a current receipt since you will need information contained on the receipt in order to get to and complete the survey. You can enter once a day, but you will need a new receipt each day.

Note: There is a mail-in no purchase necessary way to enter the sweepstakes as well but we’ve not covered that here as this article is about the survey.

Step 2: Go to the official site at https://www.ratefd.com. This is the official site for the Family Dollar Survey.


Step 3: Choose between English and Spanish Language.

Step 4: Enter the transaction ID number. This number should be located to the right of the date and the time at the bottom of the receipt and is separated into 4 groups by spaces.

Rate FD Survey

Step 5: Enter all of the digits into the spaces provided based on how the groups of numbers appear on your receipt.

Step 6: The survey should now come up. When it does answer all of the survey questions fully and submit your store visit experience and feedback.

Step 7: After you complete the survey check yes to enter sweepstakes. If you check no or fail to check anything you won’t be entered for your chance to will the $1000 or one of the $500 prizes.

Step 8: Provide your personal information and submit it. If you are the winner you will be notified.

RateFD.com Survey Sweepstakes Prizes

For those participating in the survey you can win either the daily prize of $1000 a day or one of the weekly prizes of $500 that will be given away 3 times each week. For more information you can check out the Rate FD sweepstakes rules and past winners.

Related Rewards Surveys

Survey.Walmart.com Feedback

TellAldi.us Feedback

About Family Dollar

FD LogoThis retail discount store chain had its beginnings in 1958 in Charlotte, North Carolina when a then 21 year old by the name of Leon Levine had the idea of a variety store where everything in the store could be purchased for $2 or less.

Over time the chain of stores grew and prices increased, although the prices on most products remained budget friendly. This chain of stores spread across the United States and was extremely successful. In 2015 the company was acquired by Dollar Tree, although the acquired stores remain under the Family Dollar name.

The company remains committed to providing consumers with excellent customer service and products they need and want at a reasonable price, which is why they are committed to providing surveys to their customers in order to discover what they are doing right and what they need to improve.

References for Customers

Should you want to contact the company’s Corporate Headquarters or their customer service here are some ways you can accomplish that goal.

Corporate Address

10401 Monroe Rd.

P.O. Box 1017

Charlotte, North Carolina 28201

Main Phone Number



FamilyDollar no support email. They do have a form you can fill out regarding with your inquiry. Just go to https://www.familydollar.com/contact-family-dollar and click on Online survey and fill out the form.

Phone Number

1-866-377-6420 This number is available 24 hours a day, 7 days a week with the best time to call being at 9:30 am


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